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Remote Hands and Visual Assistance

Comprehensive Remote Hands and Eyes Services by AksilTech

 

Our Remote Hands and Eyes Services encompass a range of technical on-site solutions provided by AksilTech to cater to the needs of our valued customers. This valuable service offering ensures that your organization can maintain operational efficiency and access expert assistance around the clock. Our dedicated team of highly skilled engineers and technicians is deployed to clients in alignment with agreed service level agreements.

 

On-Site Support without Additional Charges

 

In addition to addressing your technical requirements, our Remote Hands and Eyes professionals are equipped to deploy, manage, and troubleshoot your equipment without incurring extra costs for on-site visits. Regardless of the time – whether it's a regular workday, overnight, or during holidays – our team guarantees uninterrupted network servicing from knowledgeable professionals familiar with your setup.

 

Expert Technicians for Varied Tasks

 

Selecting adept and technically proficient remote hands and eyes services is crucial. AksilTech's offering provides access to a pool of skilled IT specialists capable of managing a diverse set of technical assignments, from routine maintenance to complex equipment installations, tape swaps, and troubleshooting tasks.

 

Efficiency & Expediency

 

Our Remote Hands and Eyes Service is designed to deliver swift assistance for clients requiring emergency, planned, or routine maintenance. This service streamlines response time and minimizes travel distances to and from data centers, ultimately enhancing uptime, reducing infrastructure management costs, and offering flexibility in support models.

 

Our Remote Hands & Eyes Services Include:

 

  • Power cycling for equipment

  • Visual equipment inspections

  • Connecting and configuring peripherals

  • Hardware component replacements and upgrades

  • Cable relocations and replacements

  • Media handling and rotation

  • Physical port troubleshooting

  • Command execution as per instructions

  • Diagnostic testing

  • Storage drive upgrades

  • Memory card installations

  • Network equipment configuration

  • Inventory management and labeling

  • Environmental temperature monitoring through thermal scanning

 

Choose AksilTech's Remote Hands and Eyes Services for efficient and effective technical assistance tailored to your operational needs.

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